Satisfied customers
With our smart and intelligent order management, you can offer your customers a better customer experience and sustainably increase their satisfaction, loyalty and recommendation rate.
Individual solution
Our order management is based on a standard, but can be expanded and parameterized on a modular basis and thus adapted to the specific needs of your industry and your company.
Great time saving
Thanks to our order management, you automate, digitize and accelerate the order process from order entry to receipt of payment and reduce the susceptibility to errors.
The challenge
Customers are becoming increasingly demanding, expect perfect customer experiences and don't want to wait long. Regardless of how they order. This is why customer service is becoming increasingly important. The basis for better customer experiences is data. In many companies, however, correct and important information is not always available in the right place at the right time because the data is stored in different systems and is not exchanged. This slows down order entry - and costs your employees nerves.
The solution
Our intelligent solution for order management and administration is based on performis and can be adapted to the special requirements of the construction industry with leva+. performis and leva+ work hand in hand, optimizing all processes for customer-oriented order management and seamlessly linking all steps. This allows you to automate, digitalize and accelerate your order management and impress your customers with your exceptional customer service.
The functions
Order management has never been easier. The software updates and synchronizes continuously so that you can fill predefined values intelligently and overwrite them flexibly or create orders automatically. You also save a lot of time because you can simply copy orders and automatically add supplements and/or surcharges or discounts. All order screens are programmed so that you always have access to the correct and important information.
The benefit
The smart and intelligent order management system saves time, reduces the susceptibility to errors and prevents anything from being forgotten during an order. The result is more satisfied customers because their orders are processed faster and fewer errors occur. Higher customer satisfaction leads to greater loyalty and more recommendations. You benefit directly from this: satisfied customers are the best advertisement for you and your company.
Do you want to improve your order management and therefore your customer service? We'll show you how you can increase customer satisfaction and loyalty thanks to performis.
